In recent history time has shown HSBC to be in the process of consolidating its mortgage divisions. A recent letter sent out to our customers who have a mortgage that is being serviced by HSBC Mortgage Corporation division, in possibly yet another decline in their company standings, as many of the other HSBC divisions...
It is important that while servicing your client’s loans with PNC Bank that you understand their Pay Off Statement Request Guidelines. Often when ordering a pay off it is no more than a request by phone but every so often you come across a lender that asks for you to request it in writing....
Starting last month CitiMortgage, a CitiGroup company, is one of the few lenders that allow the homeowners to call in and verbally authorize the lender to speak to their 3rd parties as opposed to having to submit this in writing. Most lenders allow for a 1 time verbal authorization but in many cases it...
Aurora Loan Services – Needs specific agents name on letter of authorization – this started at the begining of OCT Aurora Loan Services or Aurora Bank, FSB, formerly of Lehman Brother has enacted new guidelines for its authorizations and what is the expected to be found on them. As of 30 days ago the...
Frequently we receive phone calls from homeowners who’s properties have been lost to foreclosure and their homes have sold back to the bank at the auction. Wells Fargo’s REO Department is no different and while there isn’t an exact time frame on how long it will take for the property to hit the market....
Many different acronyms get thrown around frequently in the business world. The banking world being one of the largest cogs in private sector it is no wonder confronting your mortgage company and getting a clear understanding of what they are trying to say or who you should be dealing with is so crucial. Now...
Something that many people lose sight of is the fact that you have to qualify around the HAMP guidelines which is what causes them to disqualify from HAMP or become qualified for the HAFA program. Not everyone qualifies for HAFA. For everyone there are many things that can make a difference of why they may...
BankUnited, along with becoming defunct, has ceased completing it’s many of its own internal servicing procedures it has offer its investors in the past. One of the latest is that they are no longer processing short sales. In a strange turn of events BU is now working with a 3rd party service provider Nation...
Due to our volume of business with Bank of America we frequently get asked approximately how long it takes us to process a short sale with Bank of America or BAC Home Loans Servicing, LP and, like most lenders, who have a very large volume of short sales (which is most) Bank of America’s...
Many times these programs that we deal with for our clients change for the better but there are also certain times that they change for the worse. I guess only adding insult to injury is that fact that it is our own government, supported by our tax dollars, making life just a little bit...