Chase, one of the mega Goliaths in the mortgage servicing industry is about to start a major renovation on their phone systems. In a conversation the other day with a representative in the Executive Office it was divulged to one of our negotiators that there were going to be some major changes in the phone...
Posts Tagged ‘ negotiators ’
21st Century Mortgage: Talk about crazy short sale deals.
When everyone talks about the great short sale deals I don’t think they have frequented the 21st Century Mortgage area of the business. If this business has gotten any better in some places it’s definitely gotten worse in others. Strange as it may seen we have come across some awkward negotiators but 21st Century...
Chase Home Mortgage: Openers, and Negotiators, and Closers, oh MY!
Chase, like many companies in its pursuit for improving how it does business, attempted to make some changes to Loss Mitigation Workout line up. Traditionally speaking the process goes from having a simple document collector and negotiator structure to trying to break down the whole system to a Multiple Stage Process (opener, negotiator, closer,...
BankUnited: We’ve lost our ability to do our own short sales! National Quick Sale picking up their slack.
BankUnited, along with becoming defunct, has ceased completing it’s many of its own internal servicing procedures it has offer its investors in the past. One of the latest is that they are no longer processing short sales. In a strange turn of events BU is now working with a 3rd party service provider Nation...
Bank of America: How long before they respond using Equator?
Due to our volume of business with Bank of America we frequently get asked approximately how long it takes us to process a short sale with Bank of America or BAC Home Loans Servicing, LP and, like most lenders, who have a very large volume of short sales (which is most) Bank of America’s...
BAC Loan Servicing LP (Bank of America): Deficiencies… Now its on you!
Image via Wikipedia Foreclosure deficiencies are one thing… those are usually depending greatly on the type of loan you had prior to the home going to foreclosure but these days there are new laws waiting to be rewritten on the banks ability to pursue you have a homeowner. Well don’t expect any legislative back...
HAFA Video: In action but what does it mean to your and your homeowners.
HAFA is not guaranteed as not all lenders will be participating. Investors currently participating in HAMP or the Obama program may continue to participate but it must be understood that many can also back out and choose to no longer participate as these programs are not an obligation and more of a suggestion with...
Wells Fargo: When is your sale date REALLY happening?
Every company operates differently but it is important to know how each works in order to get the best possible results. As we process hundreds of short sales we come across situations all the time, as we are sure you do to, where you are misinformed about what is going on with the lender...
Bank of America: BAC roles out REOTrans program; No one knows.
REOTrans, now supposedly going by Equator (no information available on their website yet), has teamed up with BAC-Bank of America for a new short sale real time processing scheme. So far the details are scarce as we have already started working with Bank of America on this program but there is no standardization for...