(800) 961-8663 [email protected]

Ocwen, based out of West Palm Beach, has no time frames set up for letter of authorizations to automatically expire. Ocwen’s system is currently set to permanently authorize anyone that they receive an authorization letter for but if a homeowner so chooses to they can write a letter to remove the 3rd party from their account. Ocwen, like most banks, is notorious for not receiving faxed. Always make sure whether it is to confirm the authorization or to confirm the removal of an authorization always call Ocwen to confirm.

Letter of Authorization (LOA) processing time: Up to 72 hours to process (3 Business days)