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CHASE: As of April the 2nd you better know it all! (Verification Questions)

CHASE: As of April the 2nd you better know it all! (Verification Questions)

As of April the 2nd Chase has changed up the verification process once again. At least we have seen this on with EMC (Chase side of the business) and the particular agents we were dealing with work both Washington Mutual loans as well as EMC’s portfolio. They...
EMC: Chase slowly engulfs its prey until they become one and the same!

EMC: Chase slowly engulfs its prey until they become one and the same!

Starting July 1st Chase continued down their path of their slowest merger ever with EMC (Guinness Book of World Records currently weighing out if they qualify for any records). By Chase opening up their Collections Department and other Loss Mitigation Departments to...

Chase Home Mortgage: Openers, and Negotiators, and Closers, oh MY!

Chase, like many companies in its pursuit for improving how it does business, attempted to make some changes to Loss Mitigation Workout line up. Traditionally speaking the process goes from having a simple document collector and negotiator structure to trying to break...
MHA: Bank of America’s (and just about everyone else’s) spiel for Immanent Default.

MHA: Bank of America’s (and just about everyone else’s) spiel for Immanent Default.

Frequently our clients are concerned about approaching Bank of America to complete their immanent default interview, which happens prior to their falling behind, because they don’t know what to expect. It is important to know is that if you do not answer yes to...