Frequently our clients are concerned about approaching Bank of America to complete their immanent default interview, which happens prior to their falling behind, because they don’t know what to expect. It is important to know is that if you do not answer yes to all the questions you will not qualify for the loan modification process and...
In a business where it can really help to know people in high places Wachovia has proven to be no different than the rest. Where in many cases homeowner’s find it difficult to manage through the process loan modification process, with the now Wells Fargo owned company, it looks like there is some light at the...
Our customers who make their mortgage payments online to Wachovia (now part of the Wells Fargo family of owned companies) from time to time find that their account will generally make have some changes made to their file in Wachovia’s online payment system when applying for different types of mortgage workouts. It is not...
Every company operates differently but it is important to know how each works in order to get the best possible results. As we process hundreds of short sales we come across situations all the time, as we are sure you do to, where you are misinformed about what is going on with the lender...
Wells Fargo currently is offering the option of short refinancing or commonly referred to as a short refi as long as you qualify. For those that would ask, “What is a short refinance?” This is when the bank/lender/loan servicer allows a homeowner to pay off their current mortgage with new financing many times from...
Wells Fargo Home Mortgage and their sister division America’s Servicing company has just about totally illuminated all their counselors ability to put any thought into their job. They now have a system that diminishes the capability of the agent on the phone from adjusting a plan till it fits the clients needs to now...
Wells Fargo Home Mortgage is notorious for the being nit-picky. Whether it is that one of the contract is not executed to their liking or when they ask you to submit their own listing and contact addendum one thing is guaranteed and that is that they do not want to lose on a deal...
Wells Fargo Home Mortgage and a subsidiary America’s Servicing Company in a conversation today they advised that they accept payment by phone as certified funds. In essence a payment by phone is not a form of certified funds but would be acceptable. This came directly from the “High Escalation” department supervisor so as for...
In this industry knowing all the details can be the crucial key between getting your client what they need and on the other hand a client receiving a decline. That is why this is new section where we are informing the community in yet another vital place. As one can never say that any...
America’s Servicing Company (Wells Fargo) has long standing been a difficult lender to deal with. Whether it is their poor review process or their agents that have a lack of understanding of how the processes work it is too bad that they have only had to make things tougher on individuals applying for assistance....